Privacy Policy

About our privacy policy

MijnSchoenpoetsmachine.nl cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by MijnSchoenpoetsmachine.nl. The starting date for the validity of these conditions is 01/04/2019, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, whose contact details can be found at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is visible.

Online store software

LightSpeed

Our online store was developed with Lightspeed software. Personal data that you make available to us for the benefit of our services will be shared with this party. Lightspeed has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Lightspeed is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Lightspeed uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.

Personal information

We collect personal information, such as your email address, billing and shipping addresses and telephone numbers. Our primary goal in collecting personal data is to provide you as a visitor with the smoothest, most efficient and personalized shopping experience possible.

Website optimization (Hotjar)

We use Hotjar to optimize the website for users. Only anonymized data is used and the use of personally identifiable data is disabled in the agreement with Hotjar.

Web hosting

We purchase web hosting and email services from HostingDiscounter. HostingDiscounter processes personal data on behalf of MijnSchoenpoetsmachine.nl and does not use your data for its own purposes. This party can collect meta-data about the use of the services. This is not personal data. HostingDiscounter has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. HostingDiscounter is obliged to maintain confidentiality under the agreement.

HostingDiscounter

We use the services of HostingDiscounter for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. HostingDiscounter does not have access to our mailbox and we treat all our
email traffic confidentially.

Payment processors

Mollie

We use the Mollie platform to process payments in our online store. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the services and in this context to share (anonymized) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal periods.

Reviews

My Shoe Shine Machine has entered into an agreement with the WebWinkelKeur foundation to generate customer reviews. For the privacy policy of the WebWinkelKeur foundation, please refer to their own website: https://www.webwinkelkeur.nl/privacy-policy-1-2/

Shipping and logistics

The order will be shipped from Heute’s factory in Solingen, Germany. Heute uses your address details when preparing the shipment. My Shoe Shine Machine will therefore share this data with Heute. Heute also stores this data to improve their services, for example by being able to properly handle questions and/or complaints regarding the delivered products within the warranty period.

Purpose of data processing

General purpose of the processing

We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the agreement you have entered into. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data collected automatically by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigations

In appropriate cases, MijnSchoenpoetsmachine.nl may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities offered by the law.

Retention periods

We store your data and your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten. Based on applicable administrative obligations, we must keep invoices with your (personal) data. We will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.

Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to the email address you already know. In case you have the data on another
e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in the event of a request to be forgotten we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right of inspection

You always have the right to inspect the data that we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.


Right to restriction of processing

You always have the right to limit the data that we process that relates to your person or that can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.

Right to portability

You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you, processed by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can no longer be guaranteed.

Right to object and other rights

Where appropriate, you have the right to object to the processing of your personal data by or on behalf of MijnSchoenpoetsmachine.nl. If you object, we will immediately stop data processing pending handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by
e-mail.

Contact details

Contact person for privacy matters: Roland Zwart

De waardering van mijnschoenpoetsmachinenl.webshopapp.com bij WebwinkelKeur Reviews is 10.0/10 gebaseerd op 16 reviews.
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